Privacy Policy

Last Updated: April 8, 2026

RAATV ("Rich Azz Auntie TV," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming platform and related services (the "Service"). By using the Service, you consent to the practices described in this policy.

1. Information We Collect

Category	Details
Account Information	Name, email address, password (stored as a salted cryptographic hash -- we never store plain-text passwords).
Payment Information	Payment card details are collected and processed by our third-party payment processor. We do not store full credit card numbers on our servers.
Viewing History	Titles you watch, watch progress, search queries, and browsing activity within the Service.
Device Information	Browser type, operating system, IP address, device identifiers, and general location (city/region level).
Cookies & Session Data	Session tokens, authentication cookies, and preferences. See Section 6 below.
Communications	If you contact us (e.g., support requests), we retain the content of those communications.

2. How We Use Your Information

To provide, maintain, and improve the Service.
To process your subscription and payments.
To personalize your experience (e.g., content recommendations based on viewing history).
To communicate with you about your account, service updates, and promotional offers (you may opt out of promotional communications at any time).
To detect, prevent, and address fraud, abuse, and security issues.
To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. We share your data only in the following limited circumstances:

Payment Processors: We share necessary billing information with our third-party payment processor to complete transactions.
Law Enforcement: We may disclose information if required by law, subpoena, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Service Providers: We may share information with trusted third-party vendors who assist us in operating the Service (e.g., hosting, analytics), subject to confidentiality obligations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymize your personal data within 90 days, except where retention is required by law (e.g., billing records).

5. Your Rights and Choices

Access & Correction: You may access and update your account information at any time through your account settings.
Deletion: You may request deletion of your account and associated personal data by contacting us at info@richazzauntietv.com.
Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
Opt-Out: You may opt out of promotional emails by clicking "unsubscribe" in any marketing email or by contacting us.

6. Cookies and Session Data

We use cookies and similar technologies for the following purposes:

Essential Cookies: Session authentication tokens necessary for the Service to function (e.g., keeping you logged in).
Preference Cookies: Storing your settings and preferences (e.g., volume, playback quality).
Analytics Cookies: Understanding how users interact with the Service to improve functionality.

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using certain features of the Service.

7. Data Security

We implement industry-standard technical and organizational measures to protect your information, including encryption of data in transit, salted password hashing, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us at info@richazzauntietv.com.

9. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of collection, the business purposes, and the third parties with whom we share it.
Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out of Sale: We do not sell personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights.

To exercise these rights, contact us at info@richazzauntietv.com. We will respond within 45 days as required by law.

10. International Users

The Service is operated from the United States. If you access the Service from outside the U.S., your information may be transferred to and processed in the United States. By using the Service, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on the Service with a new "Last Updated" date. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:

RAATV — Rich Azz Auntie TV
Email: info@richazzauntietv.com